Buying Tickets

Tickets for all film screenings at NZIFF 2023 are only available through Ticketmaster and can be purchased in advance or at the relevant venues.

We recommend you book early to secure the best seats. Seats are allocated on the basis of best available at the time of booking. Please note that all advance bookings for The Civic and ASB Waterfront Theatre weekday daytime screenings up to 5.00 pm and Saturday and Sunday screenings up to 1.00 pm will be allocated in the Stalls first.

Ticketing links can be found on the film pages or on the schedule page.

Tickets can be purchased up until the time the session commences. Tickets can be purchased online or through the Ticketmaster app. You will need the app to show your tickets at the venue. Please ensure your ticket is loaded and ready for scanning before you arrive.

Freephone 0800 111 999
From Mobile 09 970 9700
9.00 am – 5.00 pm daily Telephone bookings can be accepted until the start of each screening time (subject to Ticketmaster telephone booking hours).

All venues have wheelchair access. Please advise the ticket seller when purchasing your tickets if you would like to transfer to a seat or remain in your wheelchair, or if you have any special requirements. To book, phone 09 970 9711 9.00 am – 5.00 pm daily

The Civic and ASB Waterfront Theatre have hearing loops. Please advise the ticket seller when purchasing your tickets of your needs.

Tickets are available from the Aotea Centre box office
Box office hours:
Aotea Centre 10.00am – 4.00pm Monday to Friday
The Civic The Civic box office will also be open from 10.00am on the opening day of the festival, Wednesday 19 July.

5-Trip and 10-Trip passes are available to purchase and redeem for tickets in advance online, via the phone or at the Aotea Centre or The Civic box offices for tickets (subject to availability). Passes can also be redeemed on the day at all venues, subject to seat availability. Passes cannot be refunded, either in part or in full. Tickets booked via a pass cannot be refunded if a particular film is cancelled but may be transferred to a different film (subject to availability). Once all tickets have been redeemed, the barcode will expire.

To redeem your pass online, log in to your New Zealand International Film Festival account and from My Tickets you will exchange concession passes into events, either fully or partially. Alternatively you can redeem by phone or at the Aotea Centre Box Office.
Full step-by-step instructions are here.

The Civic Tickets available for purchase from one hour prior to the first NZIFF screening that day until 15 minutes after the last screening commences.

ASB Waterfront Theatre, Academy Cinemas, Rialto Newmarket, Hollywood Avondale and Bridgeway Cinemas Box offices open 30 minutes before each NZIFF session commences and close 15 minutes after each session starts.

Please note that NO REFUNDS will be given for tickets (either unused, uncollected or collected late) and Ten-Trip Passes (either in part or in full). Bookings once made cannot be altered. Please choose carefully as there are no seat swaps, exchanges or refunds, except as required by law.