Buying Tickets

Tickets for our Live Cinema presentation of The General will be on sale from 7 June. Tickets for the full programme will be on sale from 9.00am on 29 June.

NZIFF ticketing in 2018 is available through Ticketmaster.

Book early to secure the best seats. Seats are allocated on the basis of best available at the time of booking. Please note that all advance bookings for The Civic Theatre and ASB Waterfront Theatre weekday daytime screenings up to 5.00 pm and Saturday and Sunday screenings up to 1.00 pm will be allocated in the Stalls only.

Online Bookings and Print-at-Home Ticketing

Ticketing links can be found on the film pages or on the schedule page following the tickets on sale launch on 29 June. To purchase multiple tickets in a single transaction, use the Add to Wishlist buttons to create a shopping cart that will be transferred to Ticketmaster*.

Tickets can be purchased up until the time the session commences. You will need to print your Print-at-Home tickets (not just the confirmation letter) or have them ready for display on your mobile phone and bring the credit card used to purchase the tickets for identification.

Print-at-Home is the most convenient way of receiving your tickets, allowing you to print your tickets right away. If you are not already a member of Ticketmaster you will be asked to register for a My Ticketmaster account.

*Please note: There is a maximum of 29 sessions (films) per transaction when purchasing tickets through Ticketmaster.

Mobile Ticketing

Tickets can be purchased on your phone through Ticketmaster’s mobile site. Please ensure your ticket is loaded and ready for scanning before you arrive at the venue.

Telephone Bookings

Freephone 0800 111 999 From Mobile 09 970 9700

9.00 am – 9.00 pm Monday to Friday; 9.00 am – 5.00 pm Saturday & Sunday

Telephone bookings can be accepted until the start of each screening time (subject to Ticketmaster telephone booking hours).

Wheelchair Bookings

Phone: 09 970 9711
9.00 am – 9.00 pm Monday to Friday; 9.00 am – 5.00 pm Saturday & Sunday

Schools and Groups

For group bookings of 20 or more people contact Karen Cartwright on 09 378 6100 or 

Advance Counter Bookings

The Civic Theatre Box Office, Wellesley Street: 9.00 am – 6.00 pm daily

Aotea Centre Box Office, Level 3, Aotea Centre:
9.00 am – 5.30 pm Monday to Friday; 10.00 am – 4.00 pm Saturday & Sunday

During NZIFF advance tickets will be available from The Civic Box Office one hour prior to the first NZIFF screening that day until 15 minutes after the last screening commences.

Please note: Opening dates and times are subject to change. For updates, visit the Ticketmaster website and click ‘Outlet Locations’.

Day Sales During NZIFF (From Friday 20 July)

The Civic Theatre:
Day sale tickets can be purchased from the box office one hour prior to first screening of the day until 15 minutes after last screening commences. An additional box office is set up at The Civic Theatre Foyer Bar until Sunday 5 August.

ASB Waterfront Theatre:
Day sale tickets can be purchased from the NZIFF box office 45 minutes prior to first screening of the day until 15 minutes after last screening commences.

Academy Cinemas, Hollywood, Rialto Cinemas & Event Cinemas Queen St and Westgate:
Box office opens 45 minutes before each session commences and closes 15 minutes after each session starts.

Mail Bookings

Download and print the booking form below.

Post to: New Zealand International Film Festival, C/- Ticketmaster, PO Box 106 443, Auckland 1143.

Alternatively phone 09 378 6100 to be mailed a booking form

Method of Payment

Credit Cards: Accepted for all bookings.
Cheque: Personal cheques accepted for MAIL bookings must be received five working days prior to screening. Cheques payable to Ticketmaster New Zealand Ltd. Cheques not accepted for counter bookings.
Cash & EFTPOS: Accepted for counter bookings.

Ticket Collection

If you have used a credit card for advance booking by phone, internet or mail, this credit card must be presented to venue staff to collect tickets.

Mail Delivery

Tickets will only be posted if booking request is received at least seven days prior to screening. Otherwise tickets will be held for collection at the cinema box office of your first screening. Please note that NO REFUNDS will be made for uncollected tickets or tickets collected late.


Please note that NO REFUNDS will be given for tickets (either unused, uncollected or collected late) and Ten-Trip Passes (either in part or in full). Bookings once made cannot be altered. Please choose carefully as there are no seat swaps, exchanges or refunds, except as required by law.