Work With Us

The New Zealand Film Festival Trust is a not-for-profit organisation that is only possible with the support of passionate volunteers and a small team of dedicated staff. Our head office is located in Wellington and is complemented by an Auckland team. We also have further support in Christchurch and Dunedin who help make Whānau Mārama: New Zealand International Film Festival a success in our key centres.

We're seeking a ticketing whizz to take on the role of managing box office and ticketing for NZIFF in Wellington, working to ensure effective, accurate and efficient sales of tickets, and timely and accurate reporting on ticketing activity. The roles also assist with administrative tasks across the Festival and the coordination of NZIFF events.

REQUIRED SKILLS AND EXPERIENCE / NGĀ PUKENGA

Experience in management of ticketing operations
Experience either in cinema box office management or working in festival event ticketing
Excellent customer service skills
Demonstrated conflict resolution and problem-solving skills
Experience instructing and supervising others
Ability to work under pressure, identify and effectively manage stress in self and others
Advanced verbal, written and interpersonal communication skills
Advanced time management, organisational and multi-tasking skills with high attention to detail
Intermediate skills in Microsoft suite, Dropbox, and project management platforms (preferably Airtable) with an ability to learn new systems quickly
Full, clean drivers’ licence

See here for the full jub description for the Wellington Ticketing and Box Office Manager.

TERM OF CONTRACT / TE ROA O TE MAHI TAHI

The Wellington role is a contract position for the period of 8 June to 6 September 2026 based in Wellington.

TO APPLY / TONO MAI

To apply, please send a cover letter and your CV to .

Applications close Friday 29 May. Early applications are encouraged. Shortlisted candidates will be notified by Monday 1 June with interviews to take place shortly after.

Applicants for this position must have NZ residency or must already hold a valid NZ work visa.

We love volunteers!

If you’re passionate about film, event management and/or communication then consider volunteering with Whānau Mārama:NZIFF. We offer a friendly environment with flexible hours, exciting challenges, plus complimentary film tickets!

Over the length of the Festival, we will need an army of volunteers to assist with ushering film screenings at our many cinema venues across the motu. We’re humbled by the number of dedicated volunteers who return every year and welcome any new faces who want to become part of the team.

There is a requirement from Volunteer Ushers to be available prior to NZIFF for 1-2 hours of training, plus a commitment to be available for a minimum of 8 ushering shifts during the Festival period.