Buying Tickets

BOOKINGS OPEN ON WEDNESDAY 20 OCTOBER 10.00 AM

We need a bit more time to get our Wellington booking system in order for physically distanced seating under Level 2. We know the Wellington system isn't perfect – especially on day one, so we're doing our best to ensure a smooth experience when we do go on sale. Thanks for bearing with us, Wellington!


Advance bookings will be available for all NZIFF screenings.

Online

You have the option to select your own seats if you book online, using the
‘CHANGE SEAT’ button before you complete your purchase.

Tickets purchased online will be emailed to you, allowing you to print them at home, or present them on a mobile device.

Printing tickets

Please ensure you print your ticket, not just your confirmation letter, and bring your ID if you have booked concession discount tickets.

Mobile

You may present your ticket on your mobile. Please ensure your ticket is loaded and ready for presentation (along with a concession ID).

In Person Before NZIFF (until Thursday 4 November)

Advance tickets for all NZIFF screenings will be available at our pop up NZIFF Presales box office at 100 Courtenay Place (Courtenay Central, ex STA Travel).

Hours: 10.00 am – 6:00 pm Monday to Friday, 11.00 am – 4.00 pm Saturday and Sunday.

In Person During NZIFF (from Friday 5 November)

Embassy, City Gallery Wellington, Penthouse Cinema, Roxy Cinema: From Friday 5 November tickets to all NZIFF screenings are available from the NZIFF box offices. Each box office opens 30 minutes before each NZIFF session commences and closes 15 minutes after the start of the final NZIFF session.

Light House Cuba, Light House Petone, Reading Cinemas Porirua: The box offices at these sites can only sell tickets for their own NZIFF screenings. The box office opens 30 minutes before each NZIFF session commences and closes 15 minutes after each session starts. Box offices may be closed between sessions.

Please note: Patrons buying tickets for sessions about to start may be given priority over patrons seeking advance bookings.

Mail Bookings

A booking form will be shortly added to the NZIFF website. Once printed and completed, post to: New Zealand International Film Festival, PO Box 9544, Marion Square, Wellington 6141. Alternatively, you can call (04) 801 6483 and we can post you a booking form.

Please note: We strongly recommend using online, phone or in-person options for booking tickets and NZIFF is not responsible for the loss or delay of booking forms using the postal service.

Telephone – Please note that we have very limited phone booking services

Hours prior to NZIFF – Wednesday 20 October to Thursday 4 November
10.00 am – 5.00 pm Monday to Friday, 11.00 am – 4.00 pm Saturday and Sunday. Ph: (04) 802 4002
Hours during NZIFF – From Friday 5 November to Sunday 21 November
11.00 am – 5.00 pm daily. Ph: (04) 802 4002

Method of Payment

Cash: Accepted for box office and venue bookings.
EFTPOS: Accepted for box office and venue bookings.
Visa/Mastercard: Accepted for all bookings.

We can no longer accept cheques.

Ticket Collection

For phone and mail bookings, tickets can be mailed or couriered out if the booking is received at least 10 days prior to your first screening. Otherwise, tickets will be held for collection at the cinema box office of your first screening. Please bring your reference number and/or credit card and any concession ID as verification of your ticket purchase.