Buying Tickets

The full programme lineup will be live on our website from 7.00pm 24 June, and on the streets from 25 June. Stay tuned for sneak announcements in the meantime.

Tickets for our Live Cinema presentation of The Lodger: A Story of the London Fog will be on sale from 6 June. Tickets for the full programme will be on sale from 9.00am on 28 June.

Telephone Bookings

Freephone 0800 111 999 From Mobile 09 970 9700

9.00 am – 9.00 pm Monday to Friday; 9.00 am – 5.00 pm Saturday & Sunday

Telephone bookings can be accepted until the start of each screening time (subject to Ticketmaster telephone booking hours).

Wheelchair Bookings

Phone: 09 970 9711
9.00 am – 9.00 pm Monday to Friday; 9.00 am – 5.00 pm Saturday & Sunday

Advance Counter Bookings

The Civic Theatre Box Office, Wellesley Street: 9.00 am – 6.00 pm daily

Aotea Centre Box Office, Level 3, Aotea Centre:
9.00 am – 5.30 pm Monday to Friday; 10.00 am – 4.00 pm Saturday & Sunday

During NZIFF advance tickets will be available from The Civic Box Office one hour prior to the first NZIFF screening that day until 15 minutes after the last screening commences.

Please note: Opening dates and times are subject to change. For updates, visit the Ticketmaster website and click ‘Outlet Locations’.

Day Sales During NZIFF (From Friday 19 July)

The Civic Theatre:
Day sale tickets can be purchased from the box office one hour prior to first screening of the day until 15 minutes after last screening commences. An additional box office is set up at The Civic Theatre Foyer Bar until Sunday 4 August.

ASB Waterfront Theatre:
Day sale tickets can be purchased from the NZIFF box office 45 minutes prior to first screening of the day until 15 minutes after last screening commences.

Academy Cinemas, Hollywood, Rialto Cinemas & Event Cinemas Queen St and Westgate:
Box office opens 45 minutes before each session commences and closes 15 minutes after each session starts.

Method of Payment

Cash/EFTPOS/Visa/Mastercard/Amex: Accepted for all online and box office ticket sales.

Mail Delivery

Tickets will only be posted if booking request is received at least seven days prior to screening. Otherwise tickets will be held for collection at the cinema box office of your first screening. Please note that NO REFUNDS will be made for uncollected tickets or tickets collected late.

Refunds

Please note that NO REFUNDS will be given for tickets (either unused, uncollected or collected late) and Ten-Trip Passes (either in part or in full). Bookings once made cannot be altered. Please choose carefully as there are no seat swaps, exchanges or refunds, except as required by law.